The Role of Social Media in Enhancing Postmarketing Surveillance

Main Article Content

Karim Saad Al-Mansour
Khurshed Iqbal

Abstract

Postmarketing (PMS) surveillance plays a critical role in monitoring the safety and effectiveness of healthcare products following their approval and widespread use. This research aims to explore the role of social media in enhancing postmarketing surveillance efforts. Social media platforms have emerged as powerful tools for collecting and analyzing real-time data on adverse events, patient experiences, disease outbreaks, and medication-related issues. Leveraging user-generated content, data mining techniques, and natural language processing, social media provides a valuable source of information for detecting potential safety concerns and identifying emerging trends earlier than traditional reporting systems. Additionally, social media enables direct engagement with patients, facilitating feedback, and understanding their perspectives on healthcare products. Furthermore, social media serves as a platform for effective communication of safety information, warnings, and updates from regulators, healthcare providers, and pharmaceutical companies. Despite its potential, challenges such as data quality, privacy considerations, and the need for appropriate analysis tools persist. This research highlights the significance of social media in postmarketing surveillance and underscores the importance of addressing the associated challenges to maximize its utility in ensuring public health and safety.

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How to Cite
Saad Al-Mansour, K., & Iqbal, K. (2021). The Role of Social Media in Enhancing Postmarketing Surveillance. Journal of Empirical Social Science Studies, 5(1), 1–14. Retrieved from https://publications.dlpress.org/index.php/jesss/article/view/15
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