Enhancing Supply Chain Transparency and Security in E-Commerce Using Blockchain and AI Integration

Main Article Content

Sipho Mkhize
Ayanda Nkosi
Thandiwe Dlamini

Abstract

The rapid growth of e-commerce has increased the complexity and vulnerability of supply chains, necessitating advanced solutions to enhance transparency and security. Blockchain and artificial intelligence (AI) have emerged as transformative technologies capable of addressing these challenges. Blockchain offers an immutable and decentralized ledger, ensuring data integrity and trustworthiness, while AI provides intelligent analytics and predictive capabilities. This paper explores the integration of blockchain and AI in e-commerce supply chains to achieve enhanced transparency and security. Key applications, such as fraud detection, real-time tracking, demand forecasting, and process optimization, are discussed. By analyzing existing studies and frameworks, the paper highlights the synergies between blockchain and AI, demonstrating how their combined implementation can mitigate risks, streamline operations, and foster consumer trust. Challenges, including scalability, privacy concerns, and interoperability, are also examined. The findings underscore the importance of adopting a cohesive strategy that leverages both technologies, ultimately reshaping the future of e-commerce supply chains.

Article Details

How to Cite
Sipho Mkhize, Ayanda Nkosi, & Thandiwe Dlamini. (2024). Enhancing Supply Chain Transparency and Security in E-Commerce Using Blockchain and AI Integration. Journal of Empirical Social Science Studies, 8(2), 63–76. Retrieved from https://publications.dlpress.org/index.php/jesss/article/view/145
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