Khatri, M. R. (2023) “Integration of Natural Language Processing, Self-Service Platforms, Predictive Maintenance, and Prescriptive Analytics for Cost Reduction, Personalization, and Real-Time Insights Customer Service and Operational Efficiency”, International Journal of Information and Cybersecurity, 7(9), pp. 1–30. Available at: https://publications.dlpress.org/index.php/ijic/article/view/36 (Accessed: 7 July 2024).